Privacy Policy

Last updated: March 2, 2026

1. Introduction

Winters Family Office ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Information You Provide

  • Name, email address, and phone number (via contact forms)
  • Billing and payment information (processed securely via Stripe)
  • Messages and communications you send to us
  • Any other information you voluntarily provide

Information Collected Automatically

  • IP address and browser type
  • Device information and operating system
  • Pages visited, time spent, and navigation patterns
  • Referring website or source

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process payments and fulfill orders
  • Improve our website, services, and user experience
  • Send relevant communications (only with your consent)
  • Comply with legal obligations

4. Payment Processing

We use Stripe as our payment processor. When you make a payment, your payment information is transmitted directly to Stripe and is subject to Stripe's Privacy Policy. We do not store your full credit card number or payment details on our servers.

5. Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Payment processing (Stripe)
  • Website analytics
  • Email communication
  • Order fulfillment and shipping

These providers are contractually obligated to protect your information and may only use it for the purposes we specify.

6. Data Protection

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request a copy of your data in a portable format

8. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact us:

Winters Family Office
3633 Plum Vista Pl
Arlington, Texas 76005
Email: support@wintersfamilyoffice.com